Additional information

GRI Index

FOUNDATION & GENERAL DISCLOSURES

GRI 101: Foundation 2016

GRI 102: General Disclosures 2016

Disclosure reference

Response or link

Reason(s) for omission(s)

102-1: Name of the organization

AGL Energy Limited

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102-2: Activities, brands, products, and services

AGL sells gas and electricity and related products and services to around 3.6 million customer accounts in Australia. Refer to our Asset map and our website for further information.

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102-3: Location of headquarters

AGL's head office is located at L24/200 George Street, Sydney, NSW, 2000. Refer also to the Contact us section of the AGL website

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102-4: Location of operations

AGL operates in Australia. AGL outsources some functions to organisations located within India and the Philippines, but has no direct employees in these regions.

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102-5: Ownership and legal form

Shareholding information is included in the 2018 Annual Report

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102-6: Markets served

AGL sells gas and electricity to customers in New South Wales, Victoria, South Australia and Queensland, and gas to the Western Australian gas market. AGL services residential, business, commercial and industrial, and wholesale market segments. Refer to the Energy sold and Consumer and business markets by state and fuel type charts for further information.

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102-7: Scale of the organization

Total number of employees is reported in Employees by location. Operations are displayed on the Asset map. Key financial data (including revenue, market capitalisation, net debt and equity) is available in the Financial performance summary. The quantity of energy sold is available in the Energy sold chart.

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102-8: Information on employees and other workers

The Employees by employment status chart shows a breakdown of permanent versus fixed term and full-time versus part-time employee by gender. This information is not broken down by region, however the Employees by location chart provides a breakdown of all employee types by location and gender. The number of hours worked by contractors versus the number of hours worked by employees is available in the Health and safety - contractors and Health and safety - employees charts respectively. There have been no significant variations in employee numbers during FY18. Footnotes provided for each chart detail any relevant assumptions.

The number of employees is separately broken down by contract type, location, employment status and gender. Providing additional combinations of breakdowns is considered not applicable to our organisation, as these disclosures do not cover the specific impacts that make the topic material.

102-9: Supply chain

Information on AGL's supply chain is available in the Contractor and supplier management section and the Supplier profile chart.

AGL's supply chain extends to in excess of 5,000 vendors with spend of ~$5.4B in FY18.

AGL has embedded sustainability principles into our sourcing and procurement processes via our Sustainable Procurement Program. The program aims to:

  • Embed sustainability principles into our procurement processes and activities
  • Influence our suppliers to operate in accordance with AGL’s sustainability values
  • Support AGL’s Sustainability targets
  • Encourage fairness, openness, transparency and non-discrimination amongst AGL’s supply base
  • Improve governance, reduce risk and ensure responsible labour practices are embedded in our processes
  • Ensure compliance to Occupational Health and Safety laws & regulations and manage our environmental and social impact.

Products and services procured include technology, business services and operations.

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102-10: Significant changes to the organization and its supply chain

Acquisitions and divestments during FY18 are included in the About this report section.

There have been no changes to AGL’s share capital structure in the FY18 period. In October 2016, AGL began a program to acquire up to 5% of its issued share capital (33.7 million shares at the time of announcement) via an on-market share buyback. At 30 June 2017, AGL had acquired 18.9 million shares under the buyback. No further shares were purchased and the final share buy back notice was issued 13 October 2017. At 30 June 2018 total AGL shares on issue were 655,825,043.

AGL has not had significant changes in location of suppliers, the structure of supply chain or relationships with suppliers in FY18.

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102-11: Precautionary Principle or approach

AGL's approach to risk management and business resilience is provided in the Strong and ethical governance section. Our Environment Policy generally reflects the precautionary approach to environmental issues, while we set out our precautionary approach to climate change in our our Greenhouse Gas Policy and our Powering a climate resilient economy report.

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102-12: External initiatives

AGL is a signatory to the following external initiatives

  • United Nations Global Compact (from FY17). Refer to the UNGC COP section.
  • We Mean Business coalition (AGL has signed up to three commitments from FY16). Refer to the Transition to low carbon energy section

These are both non-binding, voluntary initiatives.

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102-13: Membership of associations

Industry associations which AGL is a member of are listed in the Stakeholder advocacy section.

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102-14: Statement from senior decision-maker

Refer to the statement from the Managing Director and CEO, Andy Vesey in our 2018 Annual Report.

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102-16: Values, principles, standards, and norms of behaviour

AGL's values are outlined in the Workplace culture and talent section. Behaviour standards are addressed in the Strong and ethical governance section.

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102-18: Governance structure

An overview of governance and board committees is provided in the Strong and ethical governance section.

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102-40: List of stakeholder groups

A comprehensive list of stakeholder engagement activities broken down by stakeholder groupings is available in the Stakeholder advocacy section.

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102-41: Collective bargaining agreements

The percentage of people employed under enterprise bargaining agreements is available in the download of the Employees by contract type graph. Information is also available in the Workplace culture and talent section.

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102-42: Identifying and selecting stakeholders

Refer to the Stakeholder advocacy section.

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102-43: Approach to stakeholder engagement

AGL's approach to stakeholder engagement is available in the Stakeholder advocacy section. Additionally, engagement undertaken specifically for sustainability reporting purposes is outlined in the Materiality section.

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102-44: Key topics and concerns raised

The key issues of interest to each stakeholder group are available in the Stakeholder advocacy section.

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102-45: Entities included in the consolidated financial statements

Entities included in the consolidated financial statements are available in AGL's 2018 Financial Report. None of these entities are excluded from this report.

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102-46: Defining report content and topic Boundaries

Refer to the About this report section.

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102-47: List of material topics

Refer to the Materiality section.

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102-48: Restatements of information

Any restatements of previous years’ data are identified within footnotes to charts or tables. The effects of any such re-statements are not considered to be material to stakeholders.

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102-49: Changes in reporting

Refer to the Materiality section.

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102-50: Reporting period

1 July 2017 - 30 June 2018

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102-51: Date of most recent report

25 August 2017

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102-52: Reporting cycle

Annual

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102-53: Contact point for questions regarding the report

Social media contact points are available in the header. Other contact options are available in the Contact us section of the footer.

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102-54: Claims of reporting in accordance with the GRI Standards

This report has been prepared in accordance with the GRI Standards: Core option. Refer also to the About this report section.

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102-55: GRI content index

This index meets the requirements of 102-55.

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102-56: External assurance

Independent external assurance has been sought over elements of this report and the application of the GRI Standards. Refer to the Assurance statement and About this report sections. AGL's relationship with the assurance provider is described under the “Independence” section of the Assurance Statement. Responsibilities of senior executives with respect to the report and assurance process are described under the “AGL's responsibilities” section of the Assurance Statement, and the Assurance Statement is addressed to the Directors of AGL. It is AGL's intention to continue to have future Sustainability Reports assured to the AA1000 Assurance Standard and/or ASAE 3000 Standard.

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MATERIAL TOPICS

Energy market evolution

GRI 103: Management Approach 2016

Disclosure reference

Response or link

Reason(s) for omission(s)

103-1: Explanation of the material topic and its boundaries

Refer to the Energy market evolution section.

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103-2: The management approach and its components

Refer to the Energy market evolution section. AGL has set a target for FY18 to publish two thought leadership papers which contribute to sustainable market design.

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103-3: Evaluation of the management approach

Refer to the Energy market evolution section.

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Business and investment leadership

GRI 103: Management Approach 2016

Disclosure reference

Response or link

Reason(s) for omission(s)

103-1: Explanation of the material topic and its boundaries

Refer to the Business and investment leadership section.

103-2: The management approach and its components

Refer to the Business and investment leadership section.

AGL has set a target for FY18: RepTrack reputaton ranking: within the top 30 companies in Australia.

103-3: Evaluation of the management approach

Refer to the Business and investment leadership section.

Public policy engagement

GRI 103: Management Approach 2016

Disclosure reference

Response or link

Reason(s) for omission(s)

103-1: Explanation of the material topic and its boundaries

Refer to the Public policy engagement section.

103-2: The management approach and its components

Refer to the Public policy engagement section.

103-3: Evaluation of the management approach

Refer to the Public policy engagement section.

GRI 415: Public Policy 2016

Disclosure reference

Response or link

Reason(s) for omission(s)

415-1: Political contributions

Refer to the Public policy engagement section.

Customer-led approach and delivery

GRI 103: Management Approach 2016

Disclosure reference

Response or link

Reason(s) for omission(s)

103-1: Explanation of the material topic and its boundaries

One of AGL's strategic imperatives is to improve our customer advocacy. Further information is provided in the Customer-led approach and delivery and Product innovation sections.

103-2: The management approach and its components

Refer to the Customer-led approach and delivery and Product innovation sections.

103-3: Evaluation of the management approach

Refer to the Customer-led approach and delivery and Product innovation sections.

Energy prices and affordability

GRI 103: Management Approach 2016

Disclosure reference

Response or link

Reason(s) for omission(s)

103-1: Explanation of the material topic and its boundaries

Refer to the Energy prices and affordability section.

103-2: The management approach and its components

Refer to the Energy prices and affordability section.

103-3: Evaluation of the management approach

Refer to the Energy prices and affordability section.

Workplace culture and talent

GRI 103: Management Approach 2016

Disclosure reference

Response or link

Reason(s) for omission(s)

103-1: Explanation of the material topic and its boundaries

Refer to the Workplace culture and talent section.

103-2: The management approach and its components

Refer to the Workplace culture and talent section.

103-3: Evaluation of the management approach

Refer to the Workplace culture and talent section.

GRI 401: Employement 2016

Disclosure reference

Response or link

Reason(s) for omission(s)

401-1: New employee hires and employee turnover

Refer to Data centre

AGL discloses data relating to new hires and turnover by gender and age group. As AGL operates only in Australia, providing this data broken down by region is not considered to be practical or relevant to AGL or our stakeholders.

Capital investment for growth

GRI 103: Management Approach 2016

Disclosure reference

Response or link

Reason(s) for omission(s)

103-1: Explanation of the material topic and its boundaries

Refer to the Capital investment for growth section.

103-2: The management approach and its components

Refer to the Capital investment for growth section.

103-3: Evaluation of the management approach

Refer to the Capital investment for growth section.

Renewable energy

GRI 103: Management Approach 2016

Disclosure reference

Response or link

Reason(s) for omission(s)

103-1: Explanation of the material topic and its boundaries

Refer to the Renewable energy section.

103-2: The management approach and its components

Refer to the Renewable energy section.

103-3: Evaluation of the management approach

Refer to the Renewable energy section.

Transition to low carbon energy

GRI 103: Management Approach 2016

Disclosure reference

Response or link

Reason(s) for omission(s)

103-1: Explanation of the material topic and its boundaries

Transitioning to a carbon constrained future is one of AGL's two strategic imperatives.

Climate change is a global phenomenon and issue. Greenhouse gas emissions and their impacts are not restricted to national borders or boundaries. In this sense, impacts resulting from greenhouse gas emitted by AGL's operations combine with all other emissions across the globe.

Details on the major contributors of AGL's greenhouse gas emissions are provided in the Data centre.

103-2: The management approach and its components

AGL's approach to greenhouse gas emissions and climate change is outlined in the Transition to low carbon energy, Energy market evolution and Public policy engagement sections of the report. Further details of AGL's management approach to climate change are set out in our Powering a resilient economy report, which was prepared in accordance with recommendations of the Taskforce on Climate-related Financial Disclosures (TCFD).

103-3: Evaluation of the management approach

Refer to the Transition to low carbon energy section.

GRI 305: Emissions 2016

Disclosure reference

Response or link

Reason(s) for omission(s)

305-1: Direct (Scope 1) GHG emissions

Refer to the Operational greenhouse gas footprint (material sites and fuels), Operational greenhouse gas footprint (by activity type), Operational greenhouse gas footprint and net energy production, Equity greenhouse gas footprint, Energy supply greenhouse gas footprint, and Carbon intensity of operated generation assets in the Data centre for further information.

Greenhouse gasses included in AGL's footprints include CO2, CH4, N2O, HFCs, PFCs and SF6.

Emission factors and global warming potentials are sourced from the National Greenhouse and Energy Reporting (Measurement) Determination 2008, as amended for the relevant reporting year.

AGL does not report emissions of CO2 from biogenic sources as these are considered not applicable to our operations and as there is no requirement (or associated methodology) for reporting these emissions under the National Greenhouse and Energy Reporting Act 2007. Furthermore, such emissions are considered immaterial to AGL's operational greenhouse gas footprint.

Therefore, this disclosure is considered not applicable, because it does not cover the specific impacts that make the topic material to our organisation.

305-2: Energy indirect (Scope 2) GHG emissions

Refer to the Data centre for operational greenhouse gas footprint (by activity type), operational greenhouse gas footprint and net energy production and equity greenhouse gas footprint, for further information.

AGL’s Scope 2 emissions are calculated as per the National Greenhouse and Energy Reporting Act 2007, which is neither a market- nor location-based methodology. AGL updated its Data centre in December 2018 to include disclosure of its market-based and location-based Scope 2 GHG emissions during FY18.

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305-3: Other indirect (Scope 3) GHG emissions

Refer to the Energy supply greenhouse gas footprint in the data centre for further information.

All emissions data are calculated in CO2 equivalent. Breakdown of this data by specific greenhouse gas is not available.

AGL does not report emissions of CO2 from biogenic sources as these emissions are considered immaterial to AGL's indirect (scope 3) emissions footprint. Other indirect (scope 3) emissions are considered immaterial to AGL's indirect (scope 3) emissions footprint. Therefore, disclosure of biogenic and other indirect (scope 3) emissions is considered not applicable, because they do not cover the specific impacts that make the topic material to our organisation.

305-4: GHG emissions intensity

Refer to the Carbon intensity of operated generation assets and Carbon intensity of coal seam gas projects in the data centre for further information.

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Reliable energy

GRI 103: Management Approach 2016

Disclosure reference

Response or link

Reason(s) for omission(s)

103-1: Explanation of the material topic and its boundaries

Refer to the Reliable energy section.

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103-2: The management approach and its components

Refer to the Reliable energy section.

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103-3: Evaluation of the management approach

Refer to the Reliable energy section.

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Financial management

GRI 103: Management Approach 2016

Disclosure reference

Response or link

Reason(s) for omission(s)

103-1: Explanation of the material topic and its boundaries

Refer to the Financial management section.

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103-2: The management approach and its components

Refer to the Financial management section.

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103-3: Evaluation of the management approach

Refer to the Financial management section.

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Power station transition and closure

GRI 103: Management Approach 2016

Disclosure reference

Response or link

Reason(s) for omission(s)

103-1: Explanation of the material topic and its boundaries

Refer to the Power station transition and closure section.

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103-2: The management approach and its components

Refer to the Power station transition and closure section.

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103-3: Evaluation of the management approach

Refer to the Power station transition and closure section.

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GRI Index

UNGC COP

Assurance statement

Important information