Stakeholders

To us, sustainability involves recognising that what’s important to our stakeholders is important for us to meet our strategic imperatives. This requires genuine, effective engagement with all our stakeholders – including customers, the community, policy-makers, investors, our people, and regulators.

This section focuses on:

• Public policy engagement: In a highly regulated industry such as the energy industry, government decisions have a significant influence on the way we do business, and the way in which we interact with and support our customers. It is important to our stakeholders that our involvement in public policy development is undertaken transparently and consistently. We are committed to the pursuit of evidence-based policy development, with a view to facilitating the development of sensible policy responses.

• Stakeholder advocacy: A wide variety of people and groups are interested in, or affected by, the decisions that AGL makes. We proactively engage with our stakeholders on relevant issues in ways that are most appropriate to each group. We understand that the current state of energy market transition can lead to challenges, and we consider it important to understand the different views and perspectives held by our stakeholders.

• Community engagement: We are committed to making a net positive social, economic and environmental contribution to the communities in which we operate. Through our community engagement activities, we seek to be a trusted and respected member of the communities in which we operate. Our corporate citizenship program, Energy for Life, supports the community through strategic partnerships, and provides a practical way for our employees to get involved in causes they are passionate about by participating in workplace giving, fundraising, and paid volunteering leave programs.